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IMPORTANT INFORMATION  

Find out the main information for using the Renaissance São Paulo Hotel experiences:


Terraço Jardins Restaurant and Living Lounge Bar & Sushi:

Promotional value sold exclusively through the official website www.renaissancesaopaulohotel.com

• Offer valid for use up to 6 months after purchase date.

• Reservations must be made at least 48 hours in advance.

• Optional and not included service charge.

• To use the voucher, contact us at (11) 3069-2233, or terraco.jardins@marriott.com and schedule your experience.
• Reservation subject to availability of the establishment.

• Date restrictions may apply.

• It is essential to present the purchase invoice to use the experience.

• The consumption of any extra item will be charged separately.

• Offer not combinable with other promotions of the establishment.

• Scheduling the reservation and not showing up on the day will result in the loss of service.

• Service items must be consumed in a single visit (no change or credit).

• The voucher must be used within the validity period, with no extension or refund.

• The cancellation of the purchase can be made up to 07 (seven) days after the date of confirmation of payment.

• To see the hotel's opening hours and services, click  here .

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The Spa at Renaissance

Promotional value sold exclusively through the official website www.renaissancesaopaulohotel.com

• Offer valid for use up to 4 months after purchase date.

• The choice of the gift option includes, box with voucher valid for 04 months and will be delivered to the address indicated for delivery, needing to be informed the street, number, complement, zip code. Recipient's city and state.

• Reservations must be made at least 48 hours in advance.

• To use the voucher, contact us by phone (11) 3069-2081, via WhatsApp +55 (11) 97635-7973 or spa.fitness@marriott.com and schedule your treatment.

• Reservation subject to schedule availability.

• Date restrictions may apply.

• It is essential to present the purchase invoice to use the experience.

• The consumption of any extra item will be charged separately.

• Offer not combinable with other promotions of the establishment.

• Scheduling the reservation and not showing up on the day will result in the loss of service.

• Service items must be consumed in a single visit (no change or credit).

• The voucher must be used within the validity period, with no extension or refund.

• The cancellation of the purchase can be made up to 07 (seven) days after the date of confirmation of payment.

• To see the hotel's opening hours and services, click  here.

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Lodging vouchers at Renaissance São Paulo Hotel:

• To use the voucher, call 0800 703 1512 or reservas.brasil@marriott.com and make your reservation.

• It is essential to present the purchase invoice at the time of check-in.

• Offer cannot be combined with any other hosting promotion.

• A credit card will be requested at check-in to guarantee extra consumption that will be charged separately.

• Date restrictions may apply, based on hotel occupancy.

• The cancellation of the purchase can be made up to 07 (seven) days after the date of confirmation of payment.

• To see the hotel's opening hours and services, click  here .

 

• For purchases made during RENA WEEK do Bem 2021, click here to check the Terms & Conditions

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CONTACTS  

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RESTAURANT TERRACE GARDENS

Contact: + 55 (11) 3069.2223| Email: terraco.jardins@marriott.com

 

LIVING LOUNGE BAR & SUSHI

Contact: +55 (11) 3069.2223 |  Email: terraco.jardins@marriott.com

 

THE SPA AT RENAISSANCE

Contact: +55 (11) 3069.2081; +55 (11) 3069.2233 |  Email: spa.fitness@marriott.com

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ACCOMMODATION RESERVATIONS

Contact: 0800 703 1512 |  Email: reservas.brasil@marriott.com

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In consultation with public health experts, we are further improving our standards of cleanliness and safety at all of our hotels, check out the Marriott International Commitment:

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